Shipping policy
What are the charges for shipping and tax?
Standard Shipping within the continental United States is $5 for orders less than $150 and free for orders of $150 or more. Expedited Shipping is $12 for orders less than $300 and free for orders of $300 or more.
For Alaska, Hawaii, and non-continental U.S. territories shipping is based on the weight of the order and starts at $5.
How long will it take for my order to arrive?
The products will usually ship within 1 business day, and generally the same day if received prior to noon Eastern Time. We can’t guarantee exact delivery times, as delays may occur once your package leaves our facility—especially during holidays, peak seasons, or when shipping to rural or remote areas. Order processing times and shipping times may be longer during holiday season.
For Standard Shipping, your order will usually arrive 3-5 business days after shipping.
For Expedited Shipping your order will generally arrive 2-3 business days after shipping, although these times are not guaranteed. If you are in a hurry we recommend choosing Expedited Shipping, although this option may not be available during checkout if something in your cart is temporarily out of stock.
Shipping insurance: We add a $1 surcharge to your order that provides complete insurance protection in the event your shipment is lost, damaged, or stolen. If your package arrives damaged or never arrives, please contact us and we will reship the affected items immediately. You may remove the Package Insurance Policy from your order in the shopping cart, but then if your order is damaged or lost you would need to follow up with the shipping carrier. This insurance is only valid for one free reshipment per customer.
What carriers do you use? Your order may ship via a UPS or DHL service that is actually delivered by the post office. If you click on your tracking link and the information is incomplete, please copy the tracking number and paste it into the USPS tracking website at this link:
https://tools.usps.com/go/TrackConfirmAction_input
Do you ship internationally? International shipping is available to most destinations from this website. Please review our important international shipping terms and conditions here.